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CONTACT US



BRICKELL KEY CAPITAL LLC
801 Brickell Avenue
9th Floor
Miami, FL 33131
_____
O. 305.325.1010
F. 305.377.2161
____
E. Hugo@brickellkeycapital.com


In order to provide better service,
always include the borrower's loan number, full name, property address and contact telephone
whenever you call or write to us.


SEND GENERAL CORRESPONDENCES AND NOTICES TO

Brickell Key Capital, LLC
801 Brickell Avenue
9th Floor
Miami, FL 33131
E. CustomerService@brickellkeycapital.com


SEND MONTHLY MORTGAGE LOAN PAYMENTS TO

Brickell Key Capital, LLC
801 Brickell Avenue
9th Floor
Miami, FL 33131
Attn: Loan Servicing


SEND OVERNIGHT MORTGAGE PAYMENTS TO

Brickell Key Capital, LLC
801 Brickell Avenue
9th Floor
Miami, FL 33131
Attn: Overnight Payment Processing


SEND MORTGAGE PAYOFFS TO

Brickell Key Capital, LLC
801 Brickell Avenue
9th Floor
Miami, FL 33131
Attn: Pay-Off Department


MORTGAGEE CLAUSE
FOR INSURANCE BINDERS + POLICIES

Brickell Key Capital, LLC
its Successors and/or Assigns
as their interests may appear therein

801 Brickell Avenue
9th Floor
Miami, FL 33131
______
T. 305.325.1010
F. 305.377.2161


SEND REAL ESTATE PROPERTY TAX BILLS AND NOTICES TO

Brickell Key Capital, LLC
801 Brickell Avenue
9th Floor
Miami, FL 33131
Attn: Real Estate Taxes Dept


SEND PROPERTY INSURANCE CHECKS AND NOTICES TO

Brickell Key Capital, LLC
801 Brickell Avenue
9th Floor
Miami, FL 33131
Attn: Insurance Department


IF YOU HAVE ANY PAYMENT ISSUES, CALL US

T. 305.325.1010
Monday to Friday, 9am to 5pm (EST)


CUSTOMER SERVICE DEPARTMENT

T. 305.325.1010
Monday to Friday, 9am to 5pm (EST)


SEND LEGAL CORRESPONDENCES AND NOTICES TO

Brickell Key Capital, LLC
801 Brickell Avenue
9th Floor
Miami, FL 33131
E. Legal@brickellkeycapital.com


ANY QUESTIONS, JUST ASK ...

T. 305.325.1010
Monday to Friday, 9am to 5pm (EST)
E. CustomerService@brickellkeycapital.com


ANY ERRORS ON YOUR BILLING STATEMENT ?

If you feel that Brickell Key Capital has made an error in the servicing of your mortgage loan:

You must contact Brickell Key Capital via US mail
Brickell Key Capital, LLC
801 Brickell Avenue
9th Floor
Miami, FL 33131
Attn: Customer Service Dept


You must include the following information:
Borrower's Loan Number
Borrower's Full Name
Property Address
Borrower's Contact Telephone

Provide a written detailed explanation of your issue
and why you believe that Brickell Key Capital has made an error in the servicing of your mortgage loan.
Please provide as much information as possible
(i.e. name of Brickell Capital consultant that you have spoken with, date and time of conversation, and details of conversation, etc.)

SUFFERED ANY PROPERTY DAMAGE ?

The borrower has an obligation to report any property damage to Brickell Key Capital immediately

You may report your property damage claim via US mail
Brickell Key Capital, LLC
801 Brickell Avenue
9th Floor
Miami, FL 33131
Attn: Insurance Department


You may speak to a Customer Service Representative
T. 305.325.1010
Monday to Friday, 9am to 5pm (EST)


You may report your property damage claim via email
E. Insurance@brickellkeycapital.com